What an amazing weekend I spent in this hotel! the staff were incredibly friendly and attentive, and the room was immaculate, with everything that we needed. the breakfast options were amazing too, with a wide variety of dishes to choose from, including fresh fruits and pastries. the hotel's location was perfect for exploring the city, with many tourist attractions within walking distance. We especially enjoyed wandering around the surrounding area, which was full of charming shops and cafes.

It was a small inconvenience to have to go down to the lobby to use the internet, but overall the experience was fantastic and I would highly recommend this hotel to anyone looking for a relaxing and comfortable stay.

The Kitano neighborhood is worth exploring and definitely deserves your time and attention. the free WiFi at the hotel was working perfectly during my stay.

The bed in our room was good. The hotel was right by Shin Kobe train station. Property was situated easy walk to Kazamidori no Yakata. Kitano district definitely deserves exploring.

Not obvious to find.

Great rooms, amazing spa bath, comfortable bed, good pillows, excellent breakfast, helpful staff.

Can honestly say there wasn't anything not to like.

We loved this hotel! The location was perfect - just a short walk from the train station and close to the waterfront. The room was spacious, clean, and had all the necessary facilities for a comfortable stay. The staff was incredibly helpful, and they even helped us find great places to eat nearby. The breakfast was delicious with many options to choose from.

Could not be improved in any way.

This upscale hotel located in a quiet and pleasant residential area boasts its European charm. Within short walking distance to the station, guests can explore the central Japan region with ease. Rooms are very spacious and comfortable, with a touch of French decor. the excellent service and dining selection are as impressive as the beauty of the hotel. Guests can indulge in first-class French cuisine, exclusive access to Hiroshi Yamaguchi's menu, and a delightful European-style breakfast.

This hotel exceeded our expectations with its exclusive amenities and exceptional service. the luxurious massage and private facilities were just what we needed for a relaxing stay. the garden area provided a serene atmosphere, and the restaurant's cuisine was superb. the bar/lounge area was the perfect place to unwind after a busy day of sightseeing. the location advantages were great, allowing us to easily access the city's top attractions.

The only minor issue we encountered was with the room's air conditioning, as it seemed to have trouble cooling the room properly. the staff was quick to respond, and they were able to fix the issue promptly.

The antique decoration was stunning and gave the hotel a great atmosphere. The strong coffee, fresh bread and ham served for breakfast was perfect to start the day. The hotel was located in a calm residential area within walking distance of the train station, which was very convenient for exploring the surrounding areas.

The lack of Wi-Fi was inconvenient during the stay, especially since you had to use data on your phone. The size of the room was a bit small for such a high-end hotel.